Who does what
Owner dashboard, cashier Scanner App and the customer's phone, and which one to use for what.
Three kinds of people use Khetta Rewards, and each one uses a different screen.
The owner uses the Dashboard#
The owner (or whoever runs the loyalty program) logs in at reward.khetta.com. This is where you:
- create and edit loyalty cards
- see your customers and their history
- send push messages and set up automatic ones
- add locations and cashier accounts
- read reports and change settings
On a phone, the Dashboard works in the browser too, but it is easiest to use on a laptop or tablet.
The cashier uses the Scanner App#
Cashiers do not need the Dashboard. They log in to the Scanner App at reward.khetta.com/scanner-app with their own email and password. It does three things:
- scans a customer's card
- adds stamps, points or a purchase
- redeems a reward
Each cashier should have their own account, created by the owner in the Managers section. See Add a cashier. Separate accounts mean you can see who did which transaction.
The customer uses their phone#
Customers never log in to anything. They add the card to Apple Wallet, Google Wallet or their home screen once, and show it at the counter. They can see their stamps or balance on the card, and they receive your messages there. See Customer guides for what they go through.
Quick comparison#
| Owner | Cashier | Customer | |
|---|---|---|---|
| Uses | Dashboard | Scanner App | Wallet card |
| Logs in with | Owner email and password | Own email and password | Nothing |
| Creates cards, sends messages, reads reports | Yes | Not part of their job | No |
| Scans cards, adds and redeems stamps or points | Yes, in the Scanner App | Yes | No |
| Shows the card at the counter | No | No | Yes |