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Custom auto-push

Design your own automatic push messages triggered by events.

Where: Mailings, then Custom auto-push.

Custom auto-push lets you create your own rules: when this happens, wait this long, then send this message. You can create as many as you like, and they are free.

The Custom auto-push page. Pick a trigger to start a new rule.
The Custom auto-push page. Pick a trigger to start a new rule.

Create a rule#

  1. Click Add auto-push.
  2. Under Set auto-push rules, open Select trigger to start auto-push and choose the event. Examples are a customer installing a card or using a coupon.
  3. Depending on the trigger, extra fields appear. Fill in the criteria.
  4. Write the Message.
  5. Set the delay with Message to be displayed after: a number, then a unit (minutes, hours, days and so on).
  6. Choose which cards the rule applies to.
  7. Click Save.

Examples#

Trigger Delay Message idea
Customer installs the card 1 hour "Welcome! Show this card at your next visit to start collecting stamps."
Customer uses a coupon 2 days "Hope you enjoyed it. Your stamp card is ready, come back soon."

Difference from Push automation#

Push automation has three fixed messages (birthday, feedback, next visit). Custom auto-push lets you choose your own triggers and wording. Use Push automation first, and add Custom auto-push when you need something specific.