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Redeem a reward
Give a customer the reward they have earned and deduct it from their card.
When a customer has collected enough stamps, they have earned a reward. Here is how to give it to them.
Steps#
- Open the Scanner App and tap Scan.
- Scan the customer's card.
- Check the card on your screen. It shows how many rewards the customer has available.
- Open the Redeem tab.
- Use + and − to set how many to redeem. Usually this is one reward.
- Tap Redeem, then confirm in the box that appears.
- Give the customer their reward, and tap Done.
Good habits#
- Redeem at the end of the sale, not the start, so the stamp for today's purchase does not get mixed up with the reward.
- If your card is set to redeem rewards automatically, you do not need to do anything. The reward is used up as soon as it is earned. Check with the owner which setting your card uses.
Other card types#
- Coupon cards: scan, then tap Redeem Coupon. See Coupon card.
- Multipass cards: redeem visits or points from the matching tab. See Multipass card.
- Gift cards: enter the amount to spend and tap Redeem Points. See Gift card.